For several months, the bot acted as a “computer-mediated doctor,” asking questions and receiving answers from a group of employees switching to a new work schedule.
Such a process of interaction with an employee helped to unload HR specialists, because the bot helps:
- quickly receive and process survey results in automatic mode;
- simplify communication between the employee and the company in general
In January 2022, we had the idea to start using Telegram as a communication platform with employees. KitBot's capabilities have completely solved this problem.